I checked in to Motel * thru Expedia for a week for the price of ***.**. The first room...

GetHuman-gillswil's customer service issue with Motel 6 from July 2018

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The issue in GetHuman-gillswil's own words
I checked in to Motel * thru Expedia for a week for the price of ***.**. The first room they gave me was dirty, bedding was undone like someone had been sleeping in the bed. Alcohol cans in the room. I went back to the office and they gave me another room. I get to that room and it smelled. Had stains on the bedding. I had strangers banging on my door. * minutes after laying down i started to get bit. I looked at the bed and saw alot of bedbugs. So i went back to the office and told the lady working what happened. She said the only thing she could do was put me in another room. After the first two rooms i just wanted my money back on my card and she said no. I spent the night in my car. I feel that i should get all my money back. And on top of that i have no hotel to stay in for a week. Can someone please help me.

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Motel 6

Customer service issue
Reported by GetHuman-gillswil
Jul 10th, 2018 - 5 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 478 others
0 customers following this


GetHuman-gillswil started working on this issue
Jul 10th, 2018 6:24pm

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