I stayed in your motel * in walla Walla ** June and * July ****. The first night was ok...

GetHuman849292's customer service issue with Motel 6 from July 2018

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The issue in GetHuman849292's own words
I stayed in your motel * in walla Walla ** June and * July ****. The first night was okay. The *nd night around *am in morning the toilet over flowed *I contacted front desk and informed them. The attentdent said there was a plunger by ice machines and to plunge it. We tried that with no avail called front desk again same man answered phone. He said will I don't know what to tell you. I said "I'm not a Plummer so someone needs to fix it. So he bring a key to next room and tells us to move in middle of night. I had my grandchildren and I wasn't going to move them. So I had to go outside into other room to use bathroom. *The family that runs the motel * all live their and non of them care about anything that has do to with the hotel they are from India which I could care less as long as their doing their job. Maybe that's acceptable in India but it shouldn't be here in America. *I don't like paying for anything that's non serviceable. I have never had problems with motel * but this was a nightmare. And I have a medical condition that requires me to use bathroom frequently. *This is representative of your company I would think you would want to restore that.*Juliebl Hamilton ***-***-*****Ps it was a stain in our move to another city ** minutes away.

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Motel 6

Customer service issue
Reported by GetHuman849292
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 435 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman849292 started working on this issue
Jul 4th, 2018 4:29pm
GetHuman849292 indicated the issue is not fixed yet.
Jul 6th, 2018 7:04am