Good Afternoon,***I stayed at the Motel * in Essington and it was the worst experience...

GetHuman843183's customer service issue with Motel 6 from July 2018

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The issue in GetHuman843183's own words
Good Afternoon,***I stayed at the Motel * in Essington and it was the worst experience ever. I checked in on June **th and the room was not clean and it smelled awful. I also noticed that the sheets and linens were not clean. When I asked the front desk person about it, she stated that the washer was not working for the sheets to be washed. I also asked about towels and I received the same response. There were also black flying bugs in the room. The bugs were also in the shower. When I mentioned the bugs to the front desk person, she replied that they are all over the place.***I had to purchase disinfects, sheets and towels to use for two nights there. I also had to disinfect the room like never before. I canceled my third night which is for tonight, because the place is atrocious. When I asked about my refund for tonight, I was told that it may take four days before it gets credited back to my account.***The experience at this location was horrifying!!
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Motel 6

Customer service issue
Reported by GetHuman843183
Jul 2nd, 2018 - a yr ago
I have an issue with Motel 6 too
Fixed
Seen by 11 customers so far
Similar issue to 426 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman843183 started working on this issue
Jul 2nd, 2018 7:39pm
GetHuman843183 indicated the issue is not fixed yet.
Jul 7th, 2018 1:31pm
GetHuman843183 indicated the issue is not fixed yet.
Jul 7th, 2018 1:31pm