Im a guest here at Motel * i come here alot, but when i checked in monday the **th paid...
GetHuman781688's customer service issue with Motel 6 from June 2018
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The issue in GetHuman781688's own words
Im a guest here at Motel * i come here alot, but when i checked in monday the **th paid *** .** to stay til **th Didnt receive a receipt the guy gave me windshield sticker and key and told me enjoy my stay. went down to front desk on the **th(tues) morning because my daughter came ,...to get another night, until the **th , paid **. Something. Still no receipt. all was fine ..until .today the **th they pounding at door telling me very rudely to "get out this room" its past check out time*I was shocked i politely told them im paid until tomorrow they still very rudely said get out of my room , they couldnt call employee from monday because they didnt have his number i asked for corporate number she just gave me number back to motel. I finally found corporate office spoke to a Sherry she was very nice she tried calling motel at least * times no one would answet i even sent daughter down to front desk to ask them to answer phone for corporate still no answer . my daughter found Ebony outside in front of hotel smoking with the other employees and told her about answering the phone still they did not . Sherry sent an email to motel but housekeeping has since been at my door * more times * lady asked if i needed towels i told her yes ( still havent got them) they even came and opened my room door .But still no one answered the email even.... i feel ive went to front desk * times now. But everybody always smoking and im not going to look outside for a manager that should really not be in front of motel smoking. I would leave but they wont give me a refund so im stuck now in room being harrassed by housekeeping telling me i have to "get out of this room") Not only will i never stay here again, but i will tell others not to . I really am upset about this ive never had this happen to me to be treated to rudely and talked to like I was its really sad this happened because i was one of few that actually enjoyed staying here.... And i have pictures of all employees smoking outside in front of motel which cant be proper proceedure in the first place. Thank you Karen Mary Jorgensen they even had my name wrong.. **********.
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