This place just threw us out over having * dogs after we had called and made it clear...

GetHuman652916's customer service issue with Motel 6 from May 2018

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The issue in GetHuman652916's own words
This place just threw us out over having * dogs after we had called and made it clear that we had three dogs. My dogs all have kennels and we had no complaints on them but because the maid was scared of dogs even in the kennel she and the lady at the front desk told the owner of this motel that we are in violation of their policy because you are in actuality only allowed * dogs. This is the same woman working the desk that told us * was fine. Then not giving us any literature on the pet policy at time of check in after the maid got scared mind you this a full week and a half after we started our stay here then they pull out the pet policy and the lady that told us it was ok to have the dogs here wouldn't even come and tell us they made us take our dogs out of the room for the made calling us here from work and costing me more money Had it set up for the owner of the place to approach my wife and he told us after we paid that we could stay the night but bue to us violating the policy we had to leave the next morning. My wife tried to explain to him that we called and the lady at the desk said it was ok to have them. The OWNER OF THE PLACE cut my wife off and proceeds to tell her that if she tries to disagree with this he will make it worse and throw us out now and not refunded the money we just paid. WOW WHAT HAPPENED TO NICE FRIENDLY MOTEL * WILL LEAVE THE LIGHT ON FOR YA TYPE PEOPLE. WELL PLZ ANIMAL LOVERS PL join me in protesting against motel * now and see what these people are really made of keep in mind we just got kicked out of our house because the owner sold the house so we were homeless and this was the only place we had to stay and not we are being put in the street with newhere to go I'm just floored by thisand the woman who told us it was ok well she of course lied to cover herself so I guess this is how the world is ending up and although I am from this country and none of the people listed in this complaint are **** I guess I should go to their country and see if they set me up with no taxes give me money when I get there and give me a motel to own because this country is obviously not ours anymore I've never been on well fare I've always worked I landed in a bad way because I chose to start my own business and it slow getting started but picking up put me in a spot where I couldn't afford to pay the outrageous price to move in anywhere so I just lost all respect for MOTEL * WOW SO THIS IS WHAT OUR LIFE IS NOW BECAUSE OF SOME FOREIGNER THAT REALLY doesn't have the right to be here *BUT HAS THE RIGHT TO MAKE MY WIFE AND THREE DOGS HOMELESS.......**AMERICAN DREAM MY *** MORE LIKE FOREIGNERS PARADISE!!!!!!!!!!!!!!!!
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Motel 6

Customer service issue
Reported by GetHuman652916
May 3rd, 2018 - a yr ago
I have an issue with Motel 6 too
Not resolved
Seen by 1 customer so far
Similar issue to 2269 others
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Timeline
GetHuman652916 started working on this issue
May 3rd, 2018 3:16pm