I have been staying at the north Highlands motel * now for about a month on & off I've...

GetHuman645060's customer service issue with Motel 6 from May 2018

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The issue in GetHuman645060's own words
I have been staying at the north Highlands motel * now for about a month on & off I've had a expired I.d and been checked in with managers and regular clerks, tonight on May *st at **:**pm got a call from the hotel clerk stating that he needed to see both of our IDs he explained to me that I could not stay there cuz my ID was expired I told him that matters ever prove me to stay there before and there's been no problems he told me then come back when they're on shift it is now ** midnight and I'm sitting out on the curb trying to get ahold of someone at corporate so that I can be let back in my room if you pull up my records you will see have stayed at several Motel * is plenty of times and haven't had no problems this isn't right and I demand that something be done about it. This is not how you treat paying customers, or is it? Please Contact me a.s.a.p my number is (***)***-**** my name is Nicole Rimer thank you.

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Motel 6

Customer service issue
Reported by GetHuman645060
May 1st, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 572 others
1 customer following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman645060 started working on this issue
May 1st, 2018 7:02am