We are currently staying at motel *. Have been here * days already and went in to pay f...

GetHuman633607's customer service issue with Motel 6 from April 2018

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The issue and preferred resolution, in GetHuman633607's own words:
We are currently staying at motel *. Have been here * days already and went in to pay for three more days on the day we were supposed to check out. We chose to stay * more days instead of leaving. At * am on our check out day we were able to pay for only one day at the rate we checked in at but was told even though we were already in the room at ** dollars a night because the next * days were Friday and Sa****ay they are making me pay more for those * days I thought that was wrong because we are here already at the lower rate we have not checked out just extended our stay but was was told that even though we are under one rate and checked in at that rate we would have to pay an extra ** dollars a night for Friday and Sa****ay I feel that this is not right and want to know if they are following standard practice or if we are being taken for ** more dollars a night for Friday and Sa****ay which is a total of ** dollars.
I trust that Motel 6 will make this right and come up with a resolution that is fair.
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Motel 6

Customer service issue
Reported by GetHuman633607
Apr 27th, 2018 - 3 mons ago
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Not resolved
Seen by 22 customers so far
Similar issue to 531 others
2 customers following this
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman633607 started working on this issue
Apr 27th 6:59am
GetHuman633607 shared this issue with your circles on Google+
Apr 27th 7:06am