I was denied my money gram after it was already sent and when went to pick up, I was in...

GetHuman782058's customer service issue with Moneygram from August 2018

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The issue in GetHuman782058's own words
I was denied my money gram after it was already sent and when went to pick up, I was informed that "I cannot receive this because of receiving too many moneygrams within the month. Mind you, I am new to the state of MA and my whole family resides in Texas, Colorado, and California. Therefore they have been sending money through your service( and using it for years ) to assist me in my moving costs which I'm struggling with greatly. So being told I could not receive it, I tried calling customer service which two of your employees denied me to speak with the supervisor when I blanatanly asked them. Now, the money just disappeared before my aunt the sender cancelled it to send it another way where I could receive it. Now the $** I should have had access to through you guys is just missing and no one will help me or replace my money. Please get back to me.
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Customer service issue
Reported by GetHuman782058
Aug 12th, 2018 - a yr ago
I have an issue with Moneygram too
Seen by 6 customers so far
Similar issue to 935 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
GetHuman782058 started working on this issue
Aug 12th, 2018 8:39am
GetHuman782058 indicated the issue is not fixed yet.
Aug 12th, 2018 8:39am