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The issue in GetHuman2227536's own words
I have tried for over a month and was told I would receive a refund for the products ordered because it made my wife’s hair fall out. I was told $*** refund however the card used when originally purchased has changed. I have had to order $*** in hair extensions because of this. The supervisor had approval and said it would be processed but it never was. Since then no one has helped and all have said a manager would call me back but that never happens.
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