There was a glitch in your system. You sent double the order. I must return one. You pr...

GetHuman-cainemc's customer service issue with Monat from June 2018

4 views
 | 
17 similar
 | 
0 following
Help with my Monat issue
First: share to improve GetHuman-cainemc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cainemc's next move: talk to Monat when they open.
Monat's call center is closed now. We will send GetHuman-cainemc a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cainemc may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-cainemc's own words
There was a glitch in your system. You sent double the order. I must return one. You provided a return number: RMA******* and instructed me to sent it to Monat Returns, **** NW ***th Ave., Miami, FL *****. Shouldn’t you also provide a return label? I should not have to pay to return this.*Thanks,*Elizabeth
GetHuman-cainemc did not yet indicate what Monat should do to make this right.
I have an issue with Monat too
How GetHuman-cainemc fixed the problem
We are waiting for GetHuman-cainemc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Monat's attention and get better help faster. Tap below to get started.
Having Monat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Monat email you?
This email address isn't valid
Follow this issue
See how GetHuman-cainemc fixes it.
This email address isn't valid

Monat

Customer service issue
Reported by GetHuman-cainemc
Jun 25th, 2018 - 4 mons ago
I have an issue with Monat too
Not resolved
Seen by 4 customers so far
Similar issue to 17 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cainemc started working on this issue
Jun 25th 6:56pm