So I was clearing out my pc with CCleaner I honestly don't know if this is relevant but...

GetHuman5000966's customer service issue with Mojang from June 2020

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The issue in GetHuman5000966's own words
So I was clearing out my pc with CCleaner I honestly don't know if this is relevant but I might have clicked something it and messed with the login details for my Minecraft account I honestly am not sure. But basically for the account which should but under the username "Timsterific**" and the origininal email was *****@***.com and I changed it to *****@***.com because It was my dad's email. I originally bought the PREMIUM version or paid version of Minecraft in a GameStop I believe in ****ish. I have spent over ****$ on this game and I don't understand why it's locking me out and telling me I haven't bought the game. I don't have an exact record of purchase because it was on a reciet and it was in well ****. I have a big thing tomorrow as I play "Factions" for a team called Origin and we have a map tomorrow for ***$ on the server VanityMC Demonic Realm. If you can help somehow I will be so appreciative you dont understand that name on that account is worth so much to me. I can try to get more evidence of me owning the account if that's an issue like old emails of name changes or anything like that I can find.

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Mojang

Customer service issue
Reported by GetHuman5000966
Jun 27th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4362 others
0 customers following this
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GetHuman5000966 started working on this issue
Jun 27th, 2020 4:26am

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