hello! i just recently bought minecraft on the pc and when i did my main account and pl...

GetHuman4105781's customer service issue with Mojang from December 2019

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The issue in GetHuman4105781's own words
hello! i just recently bought minecraft on the pc and when i did my main account and platform to play on (the nintendo switch) i can no longer see my mine coins or the previous purchases i’ve already made. when i try to log in again, i still cannot see them and on the switch there a blue exclamation point. there’s also a massage saying “this is not the primary account holder” how do i fix this issue. when i log back in on my pc, i’m getting the same issue and not able to see the ***** minecoins i’ve purchase along with countless world maps and skins.

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Customer service issue
Reported by GetHuman4105781
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2527 others
0 customers following this


GetHuman4105781 started working on this issue
Dec 16th, 2019 6:41pm

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