Not received item shows paid on Bank Statement

GetHuman-carnesek's customer service issue with Miniinthebox.com from June 2018

Help with my Miniinthebox.com issue
The issue in GetHuman-carnesek's own words
The problem: Have not received *se phone case Dog Design.Email *****@***.com ,IPhone *se Case with Dog Print
Ship it or Refund
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How GetHuman-carnesek fixed the problem
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Miniinthebox.com

Customer service issue
Reported by GetHuman-carnesek
Jun 4th, 2018 - 5 mons ago
I have an issue with Miniinthebox.com too
Fixed
Seen by 11 customers so far
Similar issue to 525 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-carnesek started working on this issue
Jun 4th 1:34pm
GetHuman-carnesek shared this issue with others over email
Jun 4th 1:34pm
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 6th 1:24am
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 6th 1:28am
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 6th 1:43am
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 7th 2:57pm
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 7th 2:59pm
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 7th 3:00pm
GetHuman-carnesek indicated the issue is not fixed yet.
Jun 7th 3:00pm