What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item from Miniinthebox.com, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the problem and ensure that you receive a replacement or a refund for the item. In order to assist you promptly, please provide your order number and details about the damage or defect when you reach out to us. Customer satisfaction is our top priority, and we are committed to ensuring that you are happy with your shopping experience with us.