Need help with crossplay with nintendo switch to ios
GetHuman818490's customer service issue with Minecraft from June 2018
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Help with my Minecraft issue
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Minecraft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818490 will need to dig through the advice provided by Minecraft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman818490 can let us know if they help or not.
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The issue in GetHuman818490's own words
Hello, I have a nintendo switch with the latest bedrock edition installed. My daughter has an apple iPad with the latest pocket edition on it (bedrock). I have created an Xbox live account and she has as well. We are both logged in. Yet in the tab to play online she can't see me and I cannot see her. I've tried being in my world to see if she can see me online but she cannot we've tried the other way around as well. If I'm in my world I do have a tab to invite her to my world which then shows she's online... but she never gets my invite. We have added each other's xbox live accounts. My wife has an iPhone with the most up to date minecraft and we are having the same issues. Any idea what's wrong or if we are doing something wrong? This was the main reason I got this game for the switch was so I could play with my daughter and wife. THANK YOU
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