My problem was not with Midland Mortgage my problem was with GetHuman. The problem was I was on hold with GetHuman for ** minutes with a * minute estimated wait time when I called and a * minute estimated wait time when I hung up. I solved the problem by calling Midland Mortgage myself and my problem was solved in under * minutes.

GetHuman3790324's customer service issue with Midland Mortgage Company from October 2019

Help with my Midland Mortgage Company issue
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Before contacting them, items GetHuman3790324 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman3790324's own words
Get email address ... I spoke to a woman earlier today and she gave me an email address for me to send her verification of disability. For some strange reason I thought I would remember it Reason was in regards to my request for consideration to reduce my mortgage payment.**Could you please provide it for me?**Thank you
Na
Yes
* year
No
How GetHuman3790324 fixed the problem

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Midland Mortgage Company

I had paperwork to send in
Customer service issue
Reported by GetHuman3790324
Oct 18th, 2019 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 34 others
0 customers following this

Timeline

GetHuman3790324 started working on this issue
Oct 18th, 2019 7:42pm