Possible fraud or someone possibly impersonating a Microsoft tech support person

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I was trying to do something, and ran into a problem.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman263747
Nov 29th, 2017 - a yr ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 211 customers so far
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Items needed
Software Version
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
GetHuman263747 started working on this issue
Nov 29th, 2017 6:10am
GetHuman263747 reviewed the items needed
Nov 29th, 2017 6:13am