I work for a repair center and we received a Surface Pro ticket for a Surface Pro * tha...
GetHuman5823957's Technical Support issue with Microsoft - Tech Support from March 2021
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The issue in GetHuman5823957's own words
I work for a repair center and we received a Surface Pro ticket for a Surface Pro * that will not charge or stay on without the charger. I am needing to create a ticket and get this sent in for repair. I need to know what the warranty covers and if the warranty is expired, I need a quote for repair. I do not have the Microsoft account associated with this device as this is for a business and we are just a repair center. **The serial number for the device is ************.
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