I am completely locked out of my account. I have changed my password. Used the codes se...

GetHuman5198292's Recover Account issue with Microsoft - Tech Support from August 2020

Help with my Microsoft - Tech Support issue
First: share to improve GetHuman5198292's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5198292 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman5198292's own words
I am completely locked out of my account. I have changed my password. Used the codes sent a few times and the recovery form. I am completely locked out. And I can't speak to anyone to get unlocked out. Because in order to speak to someone I have to be in my account. This has been countless hours of trying and countless hours on phone trying to talk to someone and have gotten no where because I can't talk to someone without being in my account. Like it wont let me. And the prompts on the phone directs you to the website "help" links. I need help. I'm beyond crying at this point. My son got an xbox * days ago and he's been locked out since yesterday. Please someone call me at ***-***-****. thank you. Charity Fincher

GetHuman5198292 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman5198292 fixed the problem

We are waiting for GetHuman5198292 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft - Tech Support

Recover Account issue
Reported by GetHuman5198292
Aug 25th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5688 others
0 customers following this

Timeline

GetHuman5198292 started working on this issue
Aug 25th, 2020 7:01pm