I bought a new personal copy of Windows ** and Office for my new computer in July...

GetHuman4042386's customer service issue with Microsoft - Tech Support from December 2019

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The issue in GetHuman4042386's own words
I bought a new personal copy of Windows ** and Office for my new computer in July ****. I had them put on my new computer which I am trying to use. The Word keeps telling me to sign in under an old account MaryWhite ****@ or something crazy. It says my Cached credentials have expired." I hate that I spent money with Microsoft and can not use my computer when I want to!!! *Mary Nan White*Two other accounts that I have with Microsoft are: *****@***.com or bill and *****@***.com

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman4042386
Dec 4th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 6581 others
0 customers following this

Timeline

GetHuman4042386 started working on this issue
Dec 4th, 2019 10:18pm