Purchased office **** for a new computer through my university HUP plan. Download succ...

GetHuman2594665's Recover Account issue with Microsoft - Tech Support from March 2019

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The issue in GetHuman2594665's own words
Purchased office **** for a new computer through my university HUP plan. Download succeeded. Can't activate it. Product key *qc**-j*rv*-*yy*d fh*wr-tyd*z. Program code ****bb**e*.* I use a local account on my computer. I had problems with my previous Microsoft accounts. I closed them. They were using my home and university emails: *****@***.com and *****@***.com. Also one was with an email I never used *****@***.com. My new Dell computer came with windows ** installed, Activation forced me to use a Microsoft account with the h*jacobs@verizon,net login. It caused many problems with my new c:*users directory structure. This heartache is one reason I want to continue using a local login.**I am ** year old retired mathematics professor with medical issues. Please help me. My only phone number is ***-***-**** (a land-line caption phone).

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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman2594665
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9874 others
0 customers following this

Timeline

GetHuman2594665 started working on this issue
Mar 26th, 2019 6:00am

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