Ok so i have a surface * i want to fix its really important to me. its been stuck in a...

GetHuman2232423's customer service issue with Microsoft - Tech Support from February 2019

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The issue in GetHuman2232423's own words
Ok so i have a surface * i want to fix its really important to me. its been stuck in a preparing automatic repair loop where it will turn on load the go to a blue screen and say, your pc ran into a problem and needs to restart we're just collecting some error info then it will load then three seconds later it will just stop. and it will restart and happen over and over and over again. im not able to pull up any setting on anything please help me!
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman2232423
Feb 18th, 2019 - 8 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 2 customers so far
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GetHuman2232423 started working on this issue
Feb 18th 2:28pm