I was accessing my email from a new device, but was unable to verify the account becaus...

GetHuman1654449's customer service issue with Microsoft - Tech Support from November 2018

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The issue in GetHuman1654449's own words
I was accessing my email from a new device, but was unable to verify the account because the phone number on file is a previous number that I no longer have. I have sent the forms in to recover my account, but I did not fill them out accurately and i am no longer able to send anymore for ** hours. But i need to access my email as soon as possible as I will be out of the country soon. Also, somehow I changed my security settings, but I don't think I did that correctly either. So I need some much needed help now! Thank you!
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1654449
Nov 29th, 2018 - 9 mons ago
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GetHuman1654449 started working on this issue
Nov 29th, 2018 6:01pm