I have an issue with a user on the Xbox one, my son recently made a huge mistake and ga...
GetHuman1334801's customer service issue with Microsoft - Tech Support from October 2018
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Before contacting them, items GetHuman1334801 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1334801's own words
I have an issue with a user on the Xbox one, my son recently made a huge mistake and gave his password to someone with the gamer tag name iSxge, phone** *** *** ****, and one of his email address *****@***.com, IP address ***.***.***.***. He then changed my son's account info and proceeded to bully him through text, emails and phone calls. I need something done about this thief!
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