I have an issue with a user on the Xbox one, my son recently made a huge mistake and ga...

GetHuman1334801's customer service issue with Microsoft - Tech Support from October 2018

2 views
 | 
4053 similar
 | 
0 following
Help with my Microsoft - Tech Support issue
First: share to improve GetHuman1334801's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1334801's next move: talk to Microsoft - Tech Support when they open (we'll send a note).
Microsoft - Tech Support's call center is closed now. We will text or email GetHuman1334801 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1334801 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1334801 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1334801's own words
I have an issue with a user on the Xbox one, my son recently made a huge mistake and gave his password to someone with the gamer tag name iSxge, phone** *** *** ****, and one of his email address *****@***.com, IP address ***.***.***.***. He then changed my son's account info and proceeded to bully him through text, emails and phone calls. I need something done about this thief!
GetHuman1334801 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman1334801 fixed the problem
We are waiting for GetHuman1334801 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Microsoft - Tech Support email you?
This email address isn't valid
Follow this issue
See how GetHuman1334801 fixes it.
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman1334801
Oct 12th, 2018 - 5d ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 2 customers so far
Similar issue to 4053 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1334801 started working on this issue
Oct 12th 8:29pm