I want to change my sons child account to an adult account. *I want to purchase Xbox l...

GetHuman1334661's customer service issue with Microsoft - Tech Support from October 2018

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The issue in GetHuman1334661's own words
I want to change my sons child account to an adult account. *I want to purchase Xbox live but wouldn’t let me as an adult needs to do this. *I have tried calling several times but have not been successful in getting*through, waited for over **mins each time. *Could I get a calll back as I have a few issues that need resolving? *Thank you Sophia ************
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman1334661
Oct 12th, 2018 - 2 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 2 customers so far
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Timeline
GetHuman1334661 started working on this issue
Oct 12th 8:06pm