I am trying to logon to my email using the edge browser. The following is what I get...

GetHuman487419's customer service issue with Microsoft - Tech Support from June 2018

36 views | 1076 similar | 0 following
Help with my Microsoft - Tech Support issue
First: share to improve GetHuman487419's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman487419 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman487419's own words
I am trying to logon to my email using the edge browser. The following is what I get... :-(*Something went wrong*We can't get that information right now. Please try again later. *:-(*Something went wrong*We can't get that information right now. Please try again later.*cId: FAF*BCC********EABA******C*****B*app: Mail*st: ****reqid: undefined*wsver: undefined*efe: undefined*ebe: undefined*et: ClientError*esrc: Bootstrap*err: TypeError: Unable to get property 'bootstrapMailModule' of undefined or null reference*estack: TypeError: Unable to get property 'bootstrapMailModule' of undefined or null reference* at runBootstrap (https:**outlook.live.com*mail*?bO**:***:*)* at Global code (https:**outlook.live.com*mail*?bO**:***:*)*ts: ********* *:**:** PM

GetHuman487419 did not yet indicate what Microsoft - Tech Support should do to make this right.

How GetHuman487419 fixed the problem

We are waiting for GetHuman487419 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
How Do I Get Microsoft Tech Support to Refund a Charge?How Do I Update My Account Information with Microsoft?What's the best way to get technical support from Microsoft?How do I recover my Microsoft account?
Do you have a customer issue as well?
We can help you get Microsoft - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman487419 fixes it.
This email address isn't valid

Microsoft - Tech Support

Customer service issue
Reported by GetHuman487419
Jun 12th, 2018 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 1076 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman487419 started working on this issue
Jun 12th, 2018 3:54pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies