I got a new phone number and forgot my p***word so I can’t get a text to update my p***word.

GetHuman-lwirk's customer service issue with Microsoft - Tech Support from June 2018

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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The problem I ran into: I got a new phone number and forgot my p***word so I can’t get a text to update my p***word.
I trust that Microsoft - Tech Support will make this right and come up with a resolution that is fair.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-lwirk
Jun 7th, 2018 - 15d ago
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Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
Timeline
GetHuman-lwirk started working on this issue
Jun 7th 4:42pm
GetHuman-lwirk indicated the issue is not fixed yet.
Jun 7th 6:37pm
GetHuman-lwirk indicated the issue is not fixed yet.
Jun 11th 3:56pm
GetHuman-lwirk confirmed the issue is fixed. Hooray!
Jun 13th 2:40pm