Windows Update wrecked my Blue Snowball, isn't recognized by Audacity or Discord

GetHuman-dylanhei's customer service issue with Microsoft - Tech Support from May 2018

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The issue in GetHuman-dylanhei's own words
Fix my USB Blue Snowball so it can get recognized by Audacity and Discord before the update wrecked it. ... The latest Windows ** update messed up the audio drivers to the point where I can't record my voice through Audacity or communicate in voice chat on Discord on my Blue Snowball. It should be mentioned that I can still listen to the device through the Snowball's properties. I am beyond disappointed with Microsoft's updates and quality assurance and would like help on this situation ASAP.
The Windows support team clearly does not realize that their constant updates can wreck people's drivers.
Windows Support can fix this by providing knowledgeable, efficient, and timely support.
I have been a customer for several years.
Tried uninstalling and reinstalling the drivers. This did not work.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-dylanhei
May 28th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 158 others
0 customers following this


GetHuman-dylanhei started working on this issue
May 28th, 2018 5:40am

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