The very first email I made when I was about **-** was a @live email by Microsoft. One...

GetHuman681323's customer service issue with Microsoft - Tech Support from May 2018

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The issue in GetHuman681323's own words
The very first email I made when I was about **-** was a @live email by Microsoft. One of my social media’s I use everyday now was started and linked to this email, and now I cannot change the password on the social media without accessing my @live email and changing the password through it. I have long forgotten the password to this email and have tried to recover it multiple times by filling out the “ forgotten password “ forms when you click the forgot password link. It sends me a code to my current email, and I put it in, fill out the form, and then tells me that I haven’t provided adequate information to open my own email for live email. Then they block the email as well. So I have tried multiple times to recover my password and Microsoft locks me out every time because it thinks I am someone else. I need this email because it is linked to my current social media and I can’t even access it because Microsoft keeps blocking me on my own email...
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman681323
May 14th, 2018 - 10 mons ago
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