Before contacting them, items GetHuman-arangapp may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman-arangapp's own words
I purchased a new computer on ******* and Microsoft office for home.* PC option. I installed the Office on my computer. The computer developed a problem and I had to reset it and return it. Amazon has replaced it with a new HP computer.*How do I install office again on this computer. This will be a single use as originally intended. The ** digit code will it work again or can you give me a new code
GetHuman-arangapp did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman-arangapp fixed the problem
We are waiting for GetHuman-arangapp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.