Can’t recover - Recover do***ent in word when I hit dont save

GetHuman619469's customer service issue with Microsoft - Tech Support from April 2018

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Help with my Microsoft - Tech Support issue
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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
GetHuman619469's next move: have a Microsoft - Tech Support rep call.
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The issue and preferred resolution, in GetHuman619469's own words:
Recover do***ent in word when I hit dont save ... Can’t recover
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Microsoft - Tech Support

Microsoft office ****
Customer service issue
Reported by GetHuman619469
Apr 22nd, 2018 - 3 mons ago
I have an issue with Microsoft - Tech Support too
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Timeline
GetHuman619469 started working on this issue
Apr 22nd 6:33pm