Will not download - Cannot download windows* - Another tech from HP could not

GetHuman619439's customer service issue with Microsoft - Tech Support from April 2018

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The issue and preferred resolution, in GetHuman619439's own words:
Cannot download windows* ... Will not download
Another tech from HP could not
For you to help me so I can use it
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Microsoft - Tech Support

HP notebook
Customer service issue
Reported by GetHuman619439
Apr 22nd, 2018 - a mon ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 3 customers so far
Same issue as 0 others concurrently
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Timeline
GetHuman619439 started working on this issue
Apr 22nd 6:09pm