I've been billed for an add-on that does not work with my game I have other add-ons tha...

GetHuman-hottap's customer service issue with Microsoft Office from December 2018

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The issue in GetHuman-hottap's own words
I've been billed for an add-on that does not work with my game I have other add-ons that I have issues getting them Incorporated into the game this is very frustrating especially when this is a very lengthy and tedious way to deal with such an intricate problem I find a service of Microsoft to be Far Below the reputation that this company has built and I further feel like this is purposeful I want to talk to a person when I call with my problems I don't want to go through an hour of getting familiar with your way of communicating there is only one way
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Microsoft Office

Customer service issue
Reported by GetHuman-hottap
Dec 8th, 2018 - 5 mons ago
I have an issue with Microsoft Office too
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Seen by 3 customers so far
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Timeline
GetHuman-hottap started working on this issue
Dec 8th, 2018 4:15pm