I had received a smart watch as a gift and within a few months the back came off of it...
GetHuman3058011's Refund issue with Michael Kors from June 2019
Help with my Michael Kors issue
First: share to improve GetHuman3058011's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3058011 may need:
Order number, Billing address, Email address, Phone number, and Name
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman3058011's own words
I had received a smart watch as a gift and within a few months the back came off of it when I took it off the charger. I went through customer service the first time to get it replaced and they sent me a new one. However, a month or two later, the same thing happened when I took it off the charger. The back completely came off and stuck to the charger. Since this was the second time this happened, I had taken it to a store and they replaced it for me but I was looking to get a refund for the watch. Instead they gave me a new one. The watch I have is currently still in brand new packaging and has not been opened. Can I return the one they gave me? Thank you for your time.
GetHuman3058011 did not yet indicate what Michael Kors should do to make this right.
I have an issue with Michael Kors too
How GetHuman3058011 fixed the problem
We are waiting for GetHuman3058011 to fix the problem and share the solution with the rest of us customers.
Please help with my Michael Kors issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.