I have a Crosby Activity Tracker Bracelet which I received for Xmas **** and I love.**A...

GetHuman-kmittiga's customer service issue with Michael Kors from February 2019

6 views
 | 
715 similar
 | 
0 following
Help with my Michael Kors issue
First: share to improve GetHuman-kmittiga's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kmittiga's next move: call Michael Kors.
The best way to get your problem resolved is to tap the button below to start calling Michael Kors. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kmittiga may need:
Order number, Billing address, Email address, Phone number, and Name
The issue in GetHuman-kmittiga's own words
I have a Crosby Activity Tracker Bracelet which I received for Xmas **** and I love.**At the end of last year **** the battery stopped working which was understandable so I opened it no problem, removed the old battery and replaced with a brand new one. All was good for a few days when all of a sudden it stopped working. I thought maybe the battery was faulty so I tried to open the back to check what was wrong and I couldnt, and have not been able to since. My husband has tried with both a coin and a knife to no avail, we simply can not get the backing to open, it will turn a tiny bit, maybe a millimetre then thats it. **Is there anything you can recommend trying or can I send it somewhere please? As it is only ** months old I am sure it is still under warranty.*I didnt want to take it to a jeweller etc before contacting Michael Kors Access in case someone attempting to fix it voids my warranty.**Please advise asap the best thing to do as I miss it so much.**I look forward to hearing from you.
GetHuman-kmittiga did not yet indicate what Michael Kors should do to make this right.
I have an issue with Michael Kors too
How GetHuman-kmittiga fixed the problem
We are waiting for GetHuman-kmittiga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Michael Kors's attention and get better help faster. Tap below to get started.
Having Michael Kors issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kmittiga fixes it.
This email address isn't valid

Michael Kors

Customer service issue
Reported by GetHuman-kmittiga
Feb 7th, 2019 - 4 mons ago
I have an issue with Michael Kors too
Not resolved
Seen by 6 customers so far
Similar issue to 715 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kmittiga started working on this issue
Feb 7th 5:32am