My boyfriend bought me a purse from the online website maybe about * days ago and the a...

GetHuman1967004's customer service issue with Michael Kors from January 2019

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My boyfriend bought me a purse from the online website maybe about * days ago and the app said that there was an error so he tried again and they charged him twice for it. We called Michael kors and the associate we talked to said that they will take one of the payments and apply it to the purse and then return the other amount of money back to his card. He received the money back for one of the purses but we never received a confirmation email or the money back so we were wondering if we were going to get the purse or not.
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Michael Kors

Customer service issue
Reported by GetHuman1967004
Jan 15th, 2019 - 9 mons ago
I have an issue with Michael Kors too
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GetHuman1967004 started working on this issue
Jan 15th 3:18am
GetHuman1967004 indicated the issue is not fixed yet.
Jan 15th 3:18am
GetHuman1967004 indicated the issue is not fixed yet.
Jan 16th 3:46am