Since I have bought this phone and plan for my mother I have called u on every visit to...

GetHuman1573651's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1573651's own words
Since I have bought this phone and plan for my mother I have called u on every visit to her about her service that continues to lack many things. ** she has not been able to send or receive pics since the first day until present day. I have called and everything has been reset and I am told they don't know what else to do. If there is nothing else to do then shouldn't she get another phone since it continues to be a problem. The service has been lacking and before I cancel at the end of month I am giving u a chance to do something. I don't suppose u will because last time I had service with you I was left very unhappy. Now, what would u like to do, have me continue to tell all my friends about your service I n a negative way or help me.*Thank you, *Gayla **** *** ****
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Metro PCS

Customer service issue
Reported by GetHuman1573651
Nov 16th, 2018 - 3 mons ago
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GetHuman1573651 started working on this issue
Nov 16th, 2018 8:06pm