Purchase a phone and service from Metro PCS on a recommendation. Nothing but problems w...

GetHuman1159813's customer service issue with Metro PCS from September 2018

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The issue in GetHuman1159813's own words
Purchase a phone and service from Metro PCS on a recommendation. Nothing but problems with the service since I have have it. Cant send a text unless I turn the phone off and turn it back on and sometimes that does not work. When I dial a phone *, all I see is the work "dialing" and no connection. I keep getting the message "You are almost out of range, call my drop". It has become very very frustrating because I cannot rely on this phone. I can't stop the service because as I was not told when I purchased the phone is that the phone cannot be unlocked by another provider for *** days. I promise you, If I am in an emergency situation and I cannot use this phone due to the spotty service, I will get the best lawyer I can find and I will sue.

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Metro PCS

Customer service issue
Reported by GetHuman1159813
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 15342 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman1159813 started working on this issue
Sep 18th, 2018 12:55pm
GetHuman1159813 shared this issue with followers on Twitter
Sep 18th, 2018 12:57pm
GetHuman1159813 shared this issue with followers on Twitter
Sep 18th, 2018 1:03pm

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