Lost payment?

GetHuman1759887's customer service issue with Merrick Bank from December 2018

9 views | 455 similar | 1 following
Help with my Merrick Bank issue
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The issue in GetHuman1759887's own words
Verify receipt of payment mailed on *******. ... On December *. **** I mailed a check in the amount of $***.** to the Merrick Bank credit card payment center to pay off my credit card. My regular payment is due today and the December *th paument is not showing in my account, not even as a pending payment. Calls to customer service have been useless, they cannot even verify that my check has been received. I woukd like to know if the check was received.
My payment is due today and Merrick customer service says they cannot communicate with the payment center to verify if my check was received.
Verifying that my check to pay off the credit card was received.
Customer for ** years, payments made on time.
Called customer service two times, was not able to answer my question.
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Merrick Bank

Credit card
Customer service issue
Reported by GetHuman1759887
Dec 14th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 455 others
1 customer following this

Timeline

GetHuman1759887 started working on this issue
Dec 14th, 2018 6:03pm

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