Hi, **My name is Christian Schine. Username *****@***.com. I was trying to return item...
GetHuman6048280's Refund an Order issue with Mercari from May 2021
11 views | 3489 similar | 0 following
Help with my Mercari issue
First: share to improve GetHuman6048280's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman6048280's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman6048280 a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman6048280 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman6048280's own words
Hi, **My name is Christian Schine. Username *****@***.com. I was trying to return item: ID: m*********** before the return window closes. **Mercari site will not let me submit return request. After form submission it just say's, " Error. Sorry, there was an error submitting your inquiry. Please try again in a few minutes.". It doesn't tell what the error is. I try resubmitting the return request numerous times and I just get the same error message. **In addition to trying to submit the return request I have also tried to call, emailed and left a voice mail. **Just thought I'd give you a heads up. Either the return request form is broken or it doesn't give the user a specific error i.e image too large or field empty etc. Or maybe your server is down. **In any event if you can help me process my return request it would be greatly appreciated. **Thanks **Christian Schine******@***.com**-***-***-*****Item: ID: m***********
GetHuman6048280 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman6048280 fixed the problem
We are waiting for GetHuman6048280 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.