Hi, **My name is Christian Schine. Username *****@***.com. I was trying to return item...

GetHuman6048280's Refund an Order issue with Mercari from May 2021

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The issue in GetHuman6048280's own words
Hi, **My name is Christian Schine. Username *****@***.com. I was trying to return item: ID: m*********** before the return window closes. **Mercari site will not let me submit return request. After form submission it just say's, " Error. Sorry, there was an error submitting your inquiry. Please try again in a few minutes.". It doesn't tell what the error is. I try resubmitting the return request numerous times and I just get the same error message. **In addition to trying to submit the return request I have also tried to call, emailed and left a voice mail. **Just thought I'd give you a heads up. Either the return request form is broken or it doesn't give the user a specific error i.e image too large or field empty etc. Or maybe your server is down. **In any event if you can help me process my return request it would be greatly appreciated. **Thanks **Christian Schine******@***.com**-***-***-*****Item: ID: m***********

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Mercari

Refund an Order issue
Reported by GetHuman6048280
May 9th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 3489 others
0 customers following this

Timeline

GetHuman6048280 started working on this issue
May 9th 4:29am