I am a new seller and need clarification. I want to make sure that I do not do anything...

GetHuman4494890's customer service issue with Mercari from March 2020

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The issue in GetHuman4494890's own words
I am a new seller and need clarification. I want to make sure that I do not do anything that is against Mercari policy. I buy liquidation pallets and the items that I get are very random. Recently I purchased a pallet with several small purses*clutches*wallets. Brand names include Marc New York, Guess and Karl Lagerfeld Paris. I have no idea how to authenticate these items. I definitely do not want to sell counterfeit items but I still want to be able to list them. (I currently have a few listed. If they need to be removed please let me know. ) How would you recommend that I proceed? Can I put in the listing how these wallets came into my possession and that I cannot guarantee their authenticity? I am very new to reselling, about * weeks, and I am still figuring it all out and the last thing that I want is to get kicked off of Mercari. Any help is very much appreciated. Thanks! *If it is helpful my user name is youreverydayhome**-Jennifer Taylor

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Customer service issue
Reported by GetHuman4494890
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4311 others
0 customers following this


GetHuman4494890 started working on this issue
Mar 19th 9:02pm
GetHuman4494890 indicated the issue is not fixed yet.
Mar 20th 12:37pm

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