I had * items up for sale and this is the *nd time my bundle has been deleted do to it...

GetHuman3579812's customer service issue with Mercari from September 2019

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The issue in GetHuman3579812's own words
I had * items up for sale and this is the *nd time my bundle has been deleted do to it goes against Mercari's guidelines or being fake and I spoke with Joel and he looked it over and had moved my information to escalation because he say no reason for my listing to be deleted, it did not violate any rule. Now I go into my account and both of my mirror listings are gone due to the same reason and these items are limited edition and does not go against any rules and I am getting tired of my listing being deleted for no reason and if this matter is not cleared up ASAP, since I just went through this a week ago with the mirror bundle I had listed I will be contacting BBB and get them involved in this situation. Instead of just deleting someones post that has caused no trouble on the site, you should contact the seller with any questions before you look at a message from someone that is jealous that they dont have the items and just automatically take down the post and I could be missing out on a potential purchase, so how would you like to handle this situation? I constantly dialed Mercaris phone number the last time and finally got a gentleman by the name of Joel and he didnt even see anything wrong, so if my post is restored and taken down gain without Mercari reaching out to me for answers to their questions, I will not reach out again to Mercari, I will go directly to BBB and write reviews all over the internet and u can answer to BBB

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Mercari

Customer service issue
Reported by GetHuman3579812
Sep 13th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 12050 others
0 customers following this

Timeline

GetHuman3579812 started working on this issue
Sep 13th, 2019 1:17am

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