Yes my name is Jennifer Anderson, I purchased a insignia DVD player off of mercari thro...

GetHuman2568407's customer service issue with Mercari from March 2019

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The issue in GetHuman2568407's own words
Yes my name is Jennifer Anderson, I purchased a insignia DVD player off of mercari through my own account jiffner**** first of all on my mercari app it said the item was delivered a few days ago it was not delivered at that time it was actually delivered March **, **** conveniently for the seller after the time I could return I did not know that was the policy obviously they did I open my package and it is not as described whatsoever the remote the seller sent is for an LG brand DVD player this is an insignia brand DVD player so I can’t even operate this DVD player to see if it works properly the buttons on it do not work and it is not very clean as described this honestly doesn’t even look like the same item and I feel this was done very intentionally by the seller

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Customer service issue
Reported by GetHuman2568407
Mar 22nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 7369 others
0 customers following this


GetHuman2568407 started working on this issue
Mar 22nd, 2019 7:01am