Didn't receive product til today ...it had wrong address on it which was fine because I...

GetHuman2465798's customer service issue with Mercari from March 2019

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The issue in GetHuman2465798's own words
Didn't receive product til today ...it had wrong address on it which was fine because I was just excited to get my cell phone thank God my neighbor was honest enough to return it... from my understanding of the description I thought I was getting a zMAX Telephone ZTE..and it was ..but it was the small Android I was burned over **% of my body and my hands are contracted which was the importance of having a bigger phone because I always just dropped the small ones and break them.. I've enclosed some pictures of the small phone that I bought from the mercari buyer and I also enclosed some pictures of the old phone that I was looking for...there much larger.. on the picture the phone that I bought is on the left side and the phone that I have that I was trying to purchase is on the right side the two on the right side or broken that's why it was important for me to find the same phone so the pictures that I have enclosed include the smaller phone that I bought and the two larger phones that I bought years ago that don't work but I was trying to give you a comparison of what I was looking for
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Customer service issue
Reported by GetHuman2465798
Mar 12th, 2019 - 5 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 7004 others
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GetHuman2465798 started working on this issue
Mar 12th 11:44pm