Hello, I recently purchased an Xbox *** from a seller on Mercari and finally got it tod...

GetHuman-xtcbarbi's customer service issue with Mercari from February 2019

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The issue in GetHuman-xtcbarbi's own words
Hello, I recently purchased an Xbox *** from a seller on Mercari and finally got it today. My complaint is that I asked the seller before I purchased if it was going to come with everything I needed and The seller assured me it would. But when I got the item today, it was missing a cable that it needs in order for it to work. I contacted the seller and told them that they did not send me everything Like they said they would And now the seller is trying to make me purchase The cable I need separately. Even though I was assured I was going to receive EVERYTHING I needed. They are asking me to Pay MORE MONEY for something I was suppose to receive . Now I can’t even test the Xbox *** to see if it works. I would like for the Mercari team to tell the seller to send me what I paid for
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Customer service issue
Reported by GetHuman-xtcbarbi
Feb 27th, 2019 - 8 mons ago
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GetHuman-xtcbarbi started working on this issue
Feb 27th 7:58pm