I bought a cellphone on the Mercari app and it came defective. The seller put that it w...
GetHuman1780897's customer service issue with Mercari from December 2018
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1780897's own words
I bought a cellphone on the Mercari app and it came defective. The seller put that it was “functional “ when it’s not . Now I can’t return it for I don’t know what reason. I payed $** dollars, and I just want my money back.
GetHuman1780897 did not yet indicate what Mercari should do to make this right.
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