I bought a cellphone on the Mercari app and it came defective. The seller put that it w...

GetHuman1780897's customer service issue with Mercari from December 2018

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The issue in GetHuman1780897's own words
I bought a cellphone on the Mercari app and it came defective. The seller put that it was “functional “ when it’s not . Now I can’t return it for I don’t know what reason. I payed $** dollars, and I just want my money back.
GetHuman1780897 did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman1780897
Dec 17th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 6 customers so far
Similar issue to 3543 others
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Timeline
GetHuman1780897 started working on this issue
Dec 17th, 2018 11:14pm