Good morning. My daughter received a graphing calculator yesterday from id number is M...

GetHuman1701680's customer service issue with Mercari from December 2018

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The issue in GetHuman1701680's own words
Good morning. My daughter received a graphing calculator yesterday from id number is M***********. At first glance it seemed to be acceptable although it was missing a cover and the back. Luckily the cover and back from my daughter’s broken calculator fit this particular model. It turned on and off so it seemed fine, so she completed the transaction. However, when she started doing her homework late last night the enter button doesn’t work so the calculator is useless. Please provide information on how we can return this unacceptable and fraudulently advertised calculator. My daughter’s name is Hayley Moss. The calculator costs $** and it is unacceptable to not get a refund on a defective product cost this much especially when we are within ** hours of receiving this product. Please do not reply with anything but information on returning this item.
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Mercari

Customer service issue
Reported by GetHuman1701680
Dec 6th, 2018 - 5 mons ago
I have an issue with Mercari too
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GetHuman1701680 started working on this issue
Dec 6th, 2018 1:54pm