I am a new seller to Mercari. I've made my first sale but I ship all of my products usi...

GetHuman-raywiggi's customer service issue with Mercari from November 2018

17 views
 | 
2042 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-raywiggi's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Mercari help.
Before contacting them, items GetHuman-raywiggi may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-raywiggi's own words
I am a new seller to Mercari. I've made my first sale but I ship all of my products using my own shipping labels through (USPS) and do not wish to purchase a label. It will not allow me to send my first sold product because I have not used the Mercari shipping label and am new to the app. Is there anyway around this first time rule? **I can upload the USPS tracking number from my package. **I really don't want to disappoint the customer but I will have to cancel the order if I cannot ship on my own. **Thank you, **Ray Wiggins
GetHuman-raywiggi did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-raywiggi fixed the problem
We are waiting for GetHuman-raywiggi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-raywiggi fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-raywiggi
Nov 9th, 2018 - 10 mons ago
I have an issue with Mercari too
Not resolved
Seen by 17 customers so far
Similar issue to 2042 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-raywiggi started working on this issue
Nov 9th, 2018 8:23pm