GetHuman1356348's customer service issue with Mercari from October 2018
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The issue in GetHuman1356348's own words
Khloe Belle is my username. My name is Kristin Foret. I purchased an “iphone * kate spade case” from Alexis Casper. The case did not fit my iphone * and upon research i found that it was one part of a * piece hybrid case that would include a pink rubber bumper that sits inside the hard shell that she did send. She also described the item as like new and there clearly are scratches all over the back of the case. I would like for Mercari to accept my return because Alexis Casper is definitely falsely describing the item that she sent to me. I do not believe that people should be able to have such false descriptions in order to put this platform at a lower level than that of its competitors. This is insanity! The item number is m***********. It was purchased on *********.
GetHuman1356348 did not yet indicate what Mercari should do to make this right.
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