To whom this may concern, my name is Shanika Harris. An it was brought to my attention...

GetHuman1251992's customer service issue with Mercari from October 2018

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The issue in GetHuman1251992's own words
To whom this may concern, my name is Shanika Harris. An it was brought to my attention that my messages had been deleted. But this is where I have the problem at. The seller sold me an item that didn’t look like the picture that was shown. An when I brought to there attention they acted out. But y’all deleted my message cause I responded back to them. The item that was sent to me was tarnished not a rose gold at all.. I don’t care how gently they wrapped the item. I paid money for that item it wasn’t a gift. Therefore, I wanted my money's worth. Then the seller went stated that I go around scamming people. Take a minute to read our reviews. But I’m still trying to figure out why her messages weren’t deleted. Is it because she sells *products & y’all don’t wanna lose her. At the end of the day I just want what I paid for. Not something someone just wants to get rid of. So, if I wasn’t satisfied was I suppose to lie about it ? I just feel like the whole conversation should have been deleted. I’m what’s fair. An I would appreciate it this matter would be looked at properly..

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Mercari

Customer service issue
Reported by GetHuman1251992
Oct 3rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1251 others
0 customers following this

Timeline

GetHuman1251992 started working on this issue
Oct 3rd, 2018 9:29am

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